MarketPlace FAQ

Please Note - Rodeo Barn is not responsible for quality of products sold in the Rodeo Barn MarketPlace, sales, shipping or the return of products purchased through the MarketPlace. Rodeo Barn marketplace is just offering small businesses an online venue to sell their own products. Rodeo Barn has no control over the sellers listing their products for sale in the marketplace but we will do our best to make sure the sellers are legit small business sellers. If you, as a customer, have any problems with any of the sellers selling products through our marketplace, please let us know so we can contact the seller to see what is going on and if they are not conducting legit business practices, they stand the chance to be removed from the Rodeo Barn marketplace as a seller.

Before You Register as a Seller:

  •  Decide what you want to sell
  •  Register for Sellers account and start listing - Register Here

After You Register:

Once you have registered, Selling on Rodeo Barn MarketPlace is a simple four-step process.

1436801807261  List Products

1436801823669  Receive Orders

1436801838797  Ship Order Received

1436801849400  Receive Payments

 

What are the charges to Sell product on the Rodeo Barn MarketPlace?

Listing of products on the Rodeo Barn MarketPlace is absolutely free. Rodeo Barn does not charge anything to you for listing your catalogue online. You only pay a small commission for what you sell. The commission structure is shared and agreed with you at the time of registration. Rodeo Barn charges sellers a small 15% fee per each sale which is automatically added to your selling price when you list your products for sale, so you will receive your full sale price that you want on the sale of your products. No hidden fees or extra fees will be paid to Rodeo Barn!

How and when do sellers get paid?

Rodeo Barn Payments transfer the proceeds of your sales to your bank account via PayPal. To be paid, you must have a business PayPal account set up to receive payments from Rodeo Barn. Rodeo Barn Payments settle your account after each sale item has been fulfilled. It can take up to five business days from the settlement date for the money to appear in your bank account.

How do sellers know if they sold a product?

You will receive an email or you can also view all sales and payments on your Seller's Dashboard.

What do I do as the seller once my product sells?

Sign in to your Seller Dashboard and click Recent Orders to view your current sales. We suggest Sellers to check for recent sales daily. Package your product and ship your sold product to your customer as soon as possible, generally within 24 hours unless discussed with the buyer on a later shipping time/date. (Rodeo Barn is not responsible for sellers shipping requirements and/or product returns.)

How does shipping work?

All products sold through the Rodeo Barn MarketPlace are shipped from the Seller directly to the customer. Rodeo Barn does not see the product, nor are we responsible for the shipping of products purchased through sellers listed on our MarketPlace. Please contact the seller for all Shipping inquiries.

 

Who can sell on the Rodeo Barn MarketPlace?

To sell on the Rodeo Barn MarketPlace, you should be able to meet the following criteria:

  •  you should be authorized to sell in Canada.
  •  you can only sell new and genuine products
  •  products must be manufactured by you or you as a seller must be a registered small retail business within Canada

I don't have a website, can I still sell on the Rodeo Barn MarketPlace?

You don't need a website to sell product on the Rodeo Barn MarketPlace. All you have to do is sign up for a sellers account and list your products on your business profile page through your sellers dashboard within the marketplace and start selling.

How do I list my products on the Rodeo Barn MarketPlace?

Once you have registered for a sellers account, you can log into your sellers dashboard where you can easily post and manage your product listings.

Can I sell outside of Canada through Rodeo Barn MarketPlace?

No. At this time, Rodeo Barn MarketPlace only allows sales and shipments within Canada.

Can I cancel my sellers account?

As long as all your sale fees have been paid up-to-date to Rodeo Barn, you are free to cancel at anytime.

If I list my products on the Rodeo Barn MarketPlace, will the customer know that he or she is purchasing from me through the Rodeo Barn MarketPlace?

Yes, the customer will see that the product is sold by you on your product page. We indicate on your business page all the products sold by your business.